Privacy Policy

  

Protecting your private information is our priority. This Statement of Privacy applies to www.lme-lifestylemgmt.com and Lifestyle Management Expertise, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Lifestyle Management Expertise, LLC include www.lme-lifestylemgmt.com, LME, The LME Brand, LME Maids and www.lme-maids.com. The LME website is an executive staffing & resource site. By using the LME website, you consent to the data practices described in this statement. 

  

Collection of your Personal Information

  

If you purchase LME's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 

  

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

  

Use of your Personal Information 

LME collects and uses your personal information to operate its website(s) and deliver the services you have requested. 

  

LME may also use your personally identifiable information to inform you of other products or services available from LME and its affiliates.

  

Sharing Information with Third Parties

LME does not sell, rent or lease its customer lists to third parties. 

  

LME may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LME, and they are required to maintain the confidentiality of your information. 

  

LME may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LME or the site; (b) protect and defend the rights or property of LME; and/or (c) act under exigent circumstances to protect the personal safety of users of LME, or the public. 

  

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by LME. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LME website. 

  

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

  

Security of your Personal Information

LME secures your personal information from unauthorized access, use, or disclosure. LME uses the following methods for this purpose: 

  

 -          SSL Protocol 

  

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

  

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

  

Children Under Thirteen

LME does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

  

Disconnecting your LME Account from Third Party Websites

You will be able to connect your LME account to third party accounts. BY CONNECTING YOUR LME ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their profile and logging-out or by adjusting the settings and privacy for their account to remove apps that permission has been granted to from the third-party website. 

  

E-mail Communications

From time to time, LME may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 

  

If you would like to stop receiving marketing or promotional communications via email from LME, you may opt out of such communications by clicking "unsubscribe" on the bottom of the email or contacting LME at info@lme-lifestylemgmt.com

  

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

  

Changes to this Statement

LME reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

  

 

Terms and Conditions

  

Agreement between User and www.lme-lifestylemgmt.com

Welcome to www.lme-lifestylemgmt.com. The www.lme-lifestylemgmt.com website (the "Site") is comprised of various web pages operated by Lifestyle Management Expertise, LLC ("LME"). www.lme-lifestylemgmt.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.lme-lifestylemgmt.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. 

  

www.lme-lifestylemgmt.com is an E-Commerce Site. 

  

Lifestyle Management Expertise (LME) provides an exceptional platform for customers to find the perfect service and resources to manage a work-life balance. The services at Lifestyle Management Expertise include personal assistant placement for hourly and contractual plans; luxury car service; chauffeur service; private jet charter service; virtual assistance and personalized add-ons for individual's, their families and companies. 

  

Privacy

Your use of www.lme-lifestylemgmt.com is subject to LME's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. 

  

Electronic Communications

Visiting www.lme-lifestylemgmt.com or sending emails to LME constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

  

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that LME is not responsible for third party access to your account that results from theft or misappropriation of your account. LME and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. 

  

Children Under Thirteen

LME does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.lme-lifestylemgmt.com only with permission of a parent or guardian.

  

Cancellation/Refund Policy

Custom plans can be cancelled within 48-hours of the first service date with a written notice to info@lme-lifestylemgmt.com

Plans that are contractual (Long-Term Inclusive (LTI), Short-Term Inclusive (STI), and Custom LTI & STI) can be terminated:
(1) Up to one month of contract start date; after one month the contract is finalized. There are no refunds for the services that has been completed within any of the four weeks/ month that the service has begun.
(2) During the first four week(s) and 3 days of the contract; if you cancel after 3 days of the beginning of any of the four weeks of the first month you will be charged for the next week. 

Once any of LME services has started it is non-refundable unless an employee of LME is at fault or is negligent to his/her responsibilities.

Cancellation and refund policy is subject to change at any time without notice excluding customers where services are initiated. 

  

Links to Third Party Sites/Third Party Services

www.lme-lifestylemgmt.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of LME and LME is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. LME is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by LME of the site or any association with its operators. 

  

Certain services made available via www.lme-lifestylemgmt.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.lme-lifestylemgmt.com domain, you hereby acknowledge and consent that LME may share such information and data with any third party with whom LME has a contractual relationship to provide the requested product, service or functionality on behalf of www.lme-lifestylemgmt.com users and customers. 

  

No Unlawful or Prohibited Use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use www.lme-lifestylemgmt.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to LME that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

  

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of LME or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

  

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. LME content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of LME and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of LME or our licensors except as expressly authorized by these Terms. 

  

Third Party Accounts

You will be able to connect your LME account to third party accounts. By connecting your LME account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature. 

  

International Users

The Service is controlled, operated and administered by LME from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the LME Content accessed through www.lme-lifestylemgmt.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations. 

  

Indemnification

You agree to indemnify, defend and hold harmless LME, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. LME reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with LME in asserting any available defenses. 

  

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and LME agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. 

  

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LIFESTYLE MANAGEMENT EXPERTISE, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. 

  

LIFESTYLE MANAGEMENT EXPERTISE, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. LIFESTYLE MANAGEMENT EXPERTISE, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

  

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIFESTYLE MANAGEMENT EXPERTISE, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LIFESTYLE MANAGEMENT EXPERTISE, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. 

  

Termination/Access Restriction 

LME reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the District of Columbia and you hereby consent to the exclusive jurisdiction and venue of courts in the District of Columbia in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. 

  

You agree that no joint venture, partnership, employment, or agency relationship exists between you and LME as a result of this agreement or use of the Site. LME's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of LME's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by LME with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. 

  

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and LME with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and LME with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.   

Refund and Cancellation Policy

 

Individual & Family Plans

 

Custom Plan 

To cancel or change the terms of your plan notify Lifestyle Management Expertise up to 24-hours after contract or T.O.S is accepted to receive a full refund. After the 24-hour time frame clients can request a refund or terminate contract if (1) The plan holder is deceased (2) You’re a military family and relocating (3) LME cannot deliver service(s) within a specified time frame due to unexpected issues with third party providers or service provider (4) LME’s failure to deliver service(s) (5) Failure to supply necessary information, contracts, or terms of service related or beneficial to the service(s) purchased (6) Cancellations are made by LME or (7) You pay for the remainder of the balance in full. Under the provided circumstances request for refunds should be made before service completion. In complex circumstances where client disagrees with the outcome of service(s) or LME's refund policy he/she can contact LME for an extensive review. Administrative fees on all plans are non-refundable. 

 

My Personal Plan™️ (LTI & STI)

To cancel or change the terms of the My Personal Assistant Plan™️ notify Lifestyle Management Expertise up to 24-hours after contract or T.O.S is accepted to receive a full refund. If cancelled within the 7-day grace period (7 days after your plan begins), only 77% of your balance will be refunded, which in total, deducts the first week of plan usage. If you decide to cancel after the 7-day grace period, the remainder of the contract balance will become due thereafter. Clients can request a refund or terminate contract if (1) The plan holder is deceased (2) You’re a military family and relocating (3) LME cannot deliver service(s) within a specified time frame due to unexpected issues with third party providers or service provider (4) LME’s failure to deliver service(s) (5) Failure to supply necessary information, contracts, or terms of service related or beneficial to the service(s) purchased (6) Cancellations are made by LME or (7) You pay for the remainder of the balance in full. Under the provided circumstances request for refunds should be made before service completion. In complex circumstances where client disagrees with the outcome of service(s) or LME's refund policy he/she can contact LME for an extensive review. Administrative fees on all plans are non-refundable. 

Virtual-Pro

To cancel or change the terms of your plan notify Lifestyle Management Expertise up to 24-hours after contract or T.O.S is accepted to receive a full refund. After the 24-hour time frame clients can request a refund or terminate contract if (1) The plan holder is deceased (2) You’re a military family and relocating (3) LME cannot deliver service(s) within a specified time frame due to unexpected issues with third party providers or service provider (4) LME’s failure to deliver service(s) (5) Failure to supply necessary information, contracts, or terms of service related or beneficial to the service(s) purchased (6) Cancellations are made by LME or (7) You pay for the remainder of the balance in full. Under the provided circumstances request for refunds should be made before service completion. In complex circumstances where client disagrees with the outcome of service(s) or LME's refund policy he/she can contact LME for an extensive review. Administrative fees on all plans are non-refundable. 

 

Business Plans & Partnership Plans

 

Custom LTI & STI

To cancel or change the terms of your plan notify Lifestyle Management Expertise up to 24-hours after contract or T.O.S is accepted to receive a full refund. If cancelled within the 7-day grace period (7 days after your plan begins), only 77% of your balance will be refunded, which in total, deducts the first week of plan usage. If you decide to cancel after the 7-day grace period, the remainder of the contract balance will become due thereafter. Clients can request a refund or terminate contract if (1) The plan holder is deceased (2) You’re a military family and relocating (3) LME cannot deliver service(s) within a specified time frame due to unexpected issues with third party providers or service provider (4) LME’s failure to deliver service(s) (5) Failure to supply necessary information, contracts, or terms of service related or beneficial to the service(s) purchased (6) Cancellations are made by LME or (7) You pay for the remainder of the balance in full. Under the provided circumstances request for refunds should be made before service completion. In complex circumstances where client disagrees with the outcome of service(s) or LME's refund policy he/she can contact LME for an extensive review. Administrative fees on all plans are non-refundable. 

 

Event Staff & Industry Personnel

To cancel or change the terms of your plan notify Lifestyle Management Expertise up to 24-hours after contract or T.O.S is accepted to receive a full refund. After the 24-hour time frame clients can request a refund or terminate contract if (1) The plan holder is deceased (2) LME cannot deliver service(s) within a specified time frame due to unexpected issues with third party providers or service provider (3) LME’s failure to deliver service(s) (4) Failure to supply necessary information, contracts, or terms of service related or beneficial to the service(s) purchased (5) Cancellations are made by LME or (6) You pay for the remainder of the balance in full. Under the provided circumstances request for refunds should be made before service completion. In complex circumstances where client disagrees with the outcome of service(s) or LME's refund policy he/she can contact LME for an extensive review. Administrative fees on all plans are non-refundable. 

 

Partnership Plans: Global HR Partnership Plan, LME Direct Assist™️

Clients with partnership plans must adhere to the contract terms binded by both parties.

 

Luxury Enterprise Partnership

Luxury Enterprise Partners can terminate their partnership with Lifestyle Management Expertise at any time, a 60-day courtesy notice is recommended for partnership withdraws. 

 

LME Realty Services™

 

LME Realty Services: Property Management and Investor, Developer, Sellers Club

LME Realty Service clients must adhere to the contract terms binded by both parties.

 

Additional Services

 

Chauffeur & Luxury Car Service, World Travel Assistance, LME Corporate Essentials™️, and Private Jet Charter Service

Planning and booking services such as Black Car Service, World Travel Assistance, short-term real estate rentals, LME Corporate Essentials™️, and private jet charter services are nonrefundable. If you are unable to use the service(s) purchased, you can reschedule for a future date or transfer to another party for use 7 days in advance and at least 24 hours in advance for Black Car Service requests. Clients can request a refund if (1) LME cannot deliver service(s) within a specified time frame due to unexpected issues with third party providers or service provider (3) LME’s failure to deliver service(s) (4) Failure to supply necessary information, contracts, or terms of service related or beneficial to the service(s) purchased (5) Cancellations are made by LME or (6) You pay for the remainder of the balance in full. Under the provided circumstances request for refunds should be made before service completion. In complex circumstances where client disagrees with the outcome of service(s) or LME's refund policy he/she can contact LME for an extensive review. Administrative fees on all plans are non-refundable.

 

 

Changes to Terms

LME reserves the right, in its sole discretion, to change the Terms under which www.lme-lifestylemgmt.com is offered. The most current version of the Terms will supersede all previous versions. LME encourages you to periodically review the Terms to stay informed on our updates or requesting a refund. ​

  

Contact Us

LME welcomes your questions or comments regarding the Terms:

  

Lifestyle Management Expertise, LLC 

1050 Connecticut Ave NW Suite 500 

Washington, District of Columbia 20036 

  

  

Email Address: 

info@lme-lifestylemgmt.com 

  

  

Effective as of October 23, 2018